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Got a Defected item on online purchase - What best steps you can take?

There are times when we had listened people have faced problem while purchasing a product from online websites. Even there are various cases, products purchased from verified and big websites got defected.  People got worried on many times what to do and get confused. So today I will discuss the best possible steps you can take to return a product which has no return policy or a defected product you got.  How to return a product with no return policy? It is easy to return product which has return policy within 7 days or a fixed period. But there are times when the product has no return policy. And in those cases it is highly recommended that within the purchasing of one or two days talk to customer care by call.  And tell them that the specifications they thought while purchasing product are different from the one's provided on their website. And you are mislead by those information and there are 40% chances that he will initiate the return of that product.  Bonus tip:  Suppose you