Got a Defected item on online purchase - What best steps you can take?

There are times when we had listened people have faced problem while purchasing a product from online websites. Even there are various cases, products purchased from verified and big websites got defected.

People got worried on many times what to do and get confused. So today I will discuss the best possible steps you can take to return a product which has no return policy or a defected product you got.

How to return a product with no return policy?

It is easy to return product which has return policy within 7 days or a fixed period. But there are times when the product has no return policy. And in those cases it is highly recommended that within the purchasing of one or two days talk to customer care by call.

And tell them that the specifications they thought while purchasing product are different from the one's provided on their website. And you are mislead by those information and there are 40% chances that he will initiate the return of that product.

Bonus tip: Suppose you talk to one customer care and unluckily, he didn't agree to return the product. Then, call again to customer care and this time there will be another customer executive. Try to influence him / her and by this, your luck 😇 can help to return product with no return policy.

What you should do when received a defected product:

It is very less chance that you would receive a defective product. So in case if anyone got a defected item then he should not mark it to return. The best thing here is also talk to the customer care of that website and tell them that they receive the defective product.

Because in case of returning the product, it will be considered that the customer is not satisfied and the product is good. But here the case is different, so it is always recommended to call customer care.

Above are the two weird cases, hope this article would help you to resolve your problem. And if you like these suggestions follow us for such regular contents. If you have any query put it in comment section, I will revert back to you as soon as possible.

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